Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from

What Personal Information do we collect?

The Underdog Company Pty Ltd trading as ”Underdog Coffee Company” collects Personal Information from a variety of sources including from members of the public, advertisers, prospective employees, mailing lists, recruitment agencies, contractors and business partners.

In general, the personal information Underdog Coffee Company collects includes (but is not limited to) name, address, contact details, gender, occupation and where relevant, financial information, including credit card information, banking details and income information.

Obtaining Personal Information

We obtain most Personal Information through Underdog Coffee Company account registration process and updates to account details. You may provide information when you request or acquire a product or service from Underdog Coffee Company or its related companies, provide a product or service to Underdog Coffee Company, complete a survey or questionnaire, enter a competition, participate in forums or when you communicate with Underdog Coffee Company by email, telephone or in writing (for example if you contact customer service or provide feedback).

We also obtain information through device technologies called ‘Cookies’. Cookies are data files placed on your device or computer and often include an anonymous unique identifier. You may configure your browser so that you are notified before a cookie is downloaded or so that your browser does not accept cookies.

Underdog Coffee Company may use information contained in cookies to make assumptions about the user of the computer and to provide users of that computer with focused advertising that Underdog Coffee Company believes may be of interest, based on that information. In some cases a web page might contain more than one cookie, the information gathered from these different cookies are used to build statistical and demographical information which does not identify you personally to advertisers and other third parties for marketing, promotional purposes.

To disable your cookies, please refer to the help menu within your Internet browser. However, cookies allow you to take full advantage of some of Underdog Coffee Company coolest features, and we recommend that you leave them turned on.

Underdog Coffee Company from time to time collects information from via Indirect collection. Underdog Coffee Company endeavours to collect personal information about an individual only from that individual.

However, in some circumstances, Underdog Coffee Company may obtain personal information from a third party. If you provide personal information about another person to Underdog Coffee CompanyUnderdog Coffee Company requires that you inform that person you have done so and provide them with a copy of this policy.

How Underdog Coffee Company Uses Personal Information?

Underdog Coffee Company may use information it collects from you for the primary purpose for which it is collected and for such other secondary purposes that are related to the primary purpose of collection. Underdog Coffee Company generally uses personal information to:

  • communicate with you;
  • provide you with products or services you have requested
  • personalise your experiences on Underdog Coffee Company, including saving shopping cart information;
  • help Underdog Coffee Company manage and enhance its services;
  • provide you with ongoing information about opportunities on Underdog Coffee Company in which Underdog Coffee Company believes you may be interested;
  • give you the opportunity from time to time to receive email and ‘e-newsletters’ from Underdog Coffee Company

In most cases where Underdog Coffee Company asks you to provide information about yourself, if you do not provide Underdog Coffee Company with that information, Underdog Coffee Company will not be able to provide you with the requested product or service.

When you place an order through the Site, we will maintain your Order Information for our records, unless you ask us to delete this information.

Seeking Access to Personal Information

You have the right to seek access the Personal Information held about you and to advise Underdog Coffee Company of any inaccuracy, exceptions to this right is set out in the Privacy Act.

If you make an access request, please use the contact information below.  Underdog Coffee Company will ask you to verify your identity and specify what information you require. If you are a resident of the European Union we are processing your information in order to fulfil contracts we have with you (for example, if you make an order through the Site), or otherwise our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including US, Canada, and Australia.

Sharing Your Personal lnformation

Information about our customers is an important part of our business, and we are not in the business of selling it to others.

Campos Coffee may also provide your information to:

  • Third parties engaged by Underdog Coffee Company to perform functions on its behalf, such as processing credit card information, order fulfillment, mailouts, shipping, debt collection, marketing, research and advertising;
  • Third parties authorised by you to receive information held by Underdog Coffee Company

We also use Google Analytics to help us understand how our customers use the Site – you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful requests for information we receive, or to otherwise protect our rights.

Behaviour Advertising:

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe maybe of interest to you, for information about how targeted advertising works, you can visit the National Advertising Initiatives (‘NAI’) educational page at

You can opt out of targeted advertising by using the links below:
– Facebook:
– Google:

How Secure Is Personal Information?

Underdog Coffee Company manages Personal Information in accordance with this policy and the Australian Commonwealth Privacy Act.

Underdog Coffee Company protects the Personal Information Underdog Coffee Company holds from misuse, loss, unauthorised access, modification or disclosure by various means including firewalls, password access, secure servers and encryption of credit card transactions. Underdog Coffee Company uses Secure Sockets Layer (SSL) software, which encrypts information you input. It is important for you to protect against unauthorised access to your password and to your computer. Be sure to sign off when finished using a shared computer.


We may update this Privacy Policy from time to time in order to reflect changes to our practices, or for other operational, legal or regulatory reasons.

Contact Us:

For more information about our privacy practices, if you have questions, or if you would like to make a comment please contact us at .